Project Overview

The Dully Store, your new destination for premium electronics! We are excited to announce our latest eCommerce venture, offering a wide range of electronics you need and want in one convenient place. hassle-free, offering a carefully curated selection of electronics from world-renowned brands. From smartphones and laptops to TVs and audio accessories, we’ve got everything you need to meet your technology needs.

Scope

  • Wireframes
  • Flowcharts
  • UX Research
  • User Interface
  • Prototyping

Challenge

Create the Dully Store e-commerce platform and increase sales by 30% over the next six months and become a reference in purchasing electronic products.

Research

62

In the research with users, it was evidenced that 62% of the public use prepaid cards to make purchases in internet stores, supermarkets. Most of them are customers who couldn’t get a credit card and because they identify a lot with the club and being able to have a card from their favorite team, they adhered to the prepaid card.

35

And 20% of users are parents who save money for their children and thus educate them to have financial control through the application and manage their purchases, thus having a little financial independence.

Solution

Launch of a shopping platform for men and women of all ages who are looking for high-quality electronics and want a fast and efficient shopping experience. The audience must have basic technology knowledge and be willing to buy online.

“Dully Store – Your new online electronics store with fast delivery, superior quality and selected especially for you.”

Results

8,6

The average ticket was R$455.00 per purchase, an increase of 8.6%

Payment options

credit card: 69.7%;
bank slip: 16.9%;
other forms, such as wallet and cashback: 11.1%;
PIX: 2.3%.

74

A massive 74% drop in app support complaints.

14,43

Visitors +14,43%

Learnings

And for those who want to sell more by taking advantage of the popularity of e-commerce, know that price and free shipping are the factors that most influence the decision to purchase online.
As for the most sold product segments, the champions in e-commerce in Brazil are electronics, purchased by 61%, followed by home appliances (50%) and footwear (47%).

Project

Visit Site